Our privacy policy is outlined so that you may better understand what personal data may be collected, how it is stored and used and why.

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics such as name and contact details.


In general, you can use The Financial Locksmith website without telling us who you are or revealing any Personal Information about yourself.


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Carrying our work for you or your business which is provided by the contact us section of the website or by other electronic means, telephone, meetings and events.
  • Details regarding your special category personal data are not normally obtained.


We use the information that you have given us to provide our business services to you.

All information will be held within the UK, in accordance with the General Data Protection Regulation 2018. In no case is data shared or sold to, any third party.


Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You can remove your consent at any time. You can do this by contacting frances.kemp@the-financial-locksmith.co.uk

(b) We have a legitimate interest.

 

How we store your personal information 

Wherever your Personal Information may be held within The Financial Locksmith, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorised access or disclosure. You can request that we delete your personal data at any time as above.


Children’s' Privacy

The Financial Locksmith website is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 16 years of age.


Your data protection rights

Under data protection law, you have rights including:


Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact us at:

The Financial Locksmith Ltd

Corymeela Lodge, Church Road

Reedham

Norfolk

NR13 3TZ


Or by emailing frances.kemp@the-financial-locksmith.co.uk if you wish to make a request.

 

Third Party Websites

This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third-party website and will be governed by separate terms and conditions. The Financial Locksmith provide links for convenience, but the inclusion of any link does not imply endorsement in any way of the site to which it links. The Financial Locksmith is not responsible for the accuracy of the information contained within the sites.


Cookies and Other Tracking Technologies

Some of our web pages utilise "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user.

Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the web site. Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyse information that does not contain Personal Information for trends and statistics.


Liability

Under no circumstances will The Financial Locksmith be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of this site regardless of the form of action.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

The Financial Locksmith Ltd

Corymeela Lodge, Church Road

Reedham

Norfolk

NR13 3TZ


Or by emailing frances.kemp@the-financial-locksmith.co.uk


You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk


Our contact details 

Name: The Financial Locksmith Ltd

Address: Corymeela Lodge, Church Road, Reedham, Norfolk, NR13 3TZ

Phone Number: 07788 831 911

E-mail: info@the-financial-locksmith.co.uk

Date last updated: 1st June 2021

The Financial Locksmith Ltd is a registered Trademark in the UK.